CAREER AND TECHNICAL EDUCATION
IT Support Technician I
Welcome to the beginning of a career in Information Technology! There is a growing need for those who understand how computers work and how to keep them working!
This class is for everyone already using computers.
This introductory course will examine the basics of computer:
• Virtual Computers
IT Support Technician II
After taking IT Basics, get ready to dig deeper! In this intermediate course, you will be able to present yourself as an IT Professional.
You will learn:
• Network Security
• Configuring Laptops and Mobile Devices
• Installation of Printers
• Advanced Troubleshooting
IT Support Technician
Get ready to start working in IT as a Field Service Technician or Help Desk! By successfully completing the IT Basic and Intermediate courses, you will be ready to sit for the CompTIA A+ exam. This industry recognized certification will solidify your place in the IT market!
This package includes:
• IT Basics
• IT Intermediate
• Free CompTIA A+ Test Prep Workshop